The Toyama family

The Toyama family

Like many families who find themselves forced to endure that emotional roller coaster called “Aging Parents and Dissenting Siblings”, having to sell your parents’ house is probably the most stressful part of the ride. Every uncertainty seems amplified within the family and having an experienced and friendly voice, especially those of Sue, Jessica and Carol, was exactly what the team at Hoffman and Murphy provided. We’ve worked with Marie Hoffman and Sue Murphy before when we sold our first home almost 20 years ago, so we were very familiar with their insightful and personable approach.

If I had to highlight one shining quality that assured a successful experience, it would have to be the strength of the team’s communication with our family. From the very beginning, a good clear strategy was provided and carefully explained. Even when there were dissenting opinions within our family, there was always a very open and constant dialogue to reassure each individual that their opinions were understood. Every step of the way was anticipated through discussion, a calendar of events and even recommendations for supporting services like estate sales and house cleaning that further expedited the process. It can’t be overstated that when you’re a little apprehensive because of the significance of such a big transaction, that it is the best reassurance to know that any question or concern will be promptly addressed regardless of the time of day.

Ultimately the sale of the house proceeded with wonderful efficiency, in spite of the ever present and unique challenges that always occur. We couldn’t be more satisfied with our experience. We sincerely recommend the Hoffman and Murphy team to anyone seeking guidance from seasoned real estate professionals who will most certainly provide a smart and compassionate network of support as they did for our family.

With much gratitude,